Privacy Policy

We take privacy seriously

Engineer Books, trading name of EYD Pty Ltd (we, us, our), is committed to keeping your personal information secure and confidential. We understand that, as your virtual bookkeeper, we hold sensitive financial and business information and we treat this responsibility very seriously.

We aim to comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles, and any other applicable privacy and confidentiality obligations when we collect, use, disclose and store personal information.

 

Collection of your personal information

You can browse most of our website without telling us who you are. However, when you engage Engineer Books to provide services, we need to collect personal information that is relevant and reasonably necessary to deliver those services to you.​

This may include:

  • Name and date of birth

  • Postal and business addresses

  • Email address and phone numbers

  • ABN and ACN

  • Account and business records

  • Bank account details

  • Details of your business associates

If you choose not to provide certain information, we may not be able to provide some or all of the services you require.

 

Use and sharing of your personal information

We use your personal information only to:​

  • Provide the bookkeeping and related services you have requested

  • Manage our relationship with you (for example, invoicing and service updates)

We may share your personal information with trusted third parties who help us deliver our services, such as contractors and service providers who assist with customer support, IT, or transaction processing. These parties are given access only to the information they need to perform their functions and are required to keep your information confidential.

We will not disclose your information to any other third party unless:

  • It is necessary to provide a service you have requested

  • It is required or authorised by law

  • You have given your consent

If our information practices change in the future, we will update this Privacy Policy and apply the new practices only to information collected after the change.​

 

Access to your personal information

You have the right to request access to the personal information we hold about you, and to ask us to correct it if you believe it is inaccurate or incomplete, subject to any legal exceptions.

You may be asked to put your request in writing, and we may charge a reasonable fee to cover the cost of locating and providing access to your information.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. If you do not agree with the Privacy Policy, you should not use the site or our services.

 

Contact us

If you have any questions or comments about this Privacy Policy, or if you wish to access or correct your personal information, please contact us:

Engineer Books
Post: 67 Howe St, Osborne Park, Perth, Western Australia 6017